Draft · pending review by KOVARIS Research and legal counsel before publication
- We never sell your data
- Only what we need
- Card data stays with the processor
- You can request a copy
This policy explains what personal information KOVARIS Research collects, why we collect it, who we share it with and the choices you have.
1. What we collect
- Account: your first and last name, email address and password (stored encrypted).
- Acknowledgements: the date you confirmed your age and accepted the research-use terms, and the policy version you accepted.
- Orders: billing and shipping details, items ordered, and the lot numbers shipped.
- Payments: processed by our payment provider. We don’t store full card numbers.
- Messages: what you send us through the contact form or by email.
- Technical data: basic logs and cookies needed to keep you signed in, run the cart, remember your age confirmation and language, and protect the Site.
2. Why we use it
- To create and run your account and confirm your email address.
- To verify age and eligibility.
- To process, ship and support your orders.
- To keep records of research-use acknowledgements.
- To answer your messages.
- To meet legal, tax and accounting obligations, and to stop fraud and misuse.
3. What we don’t do
- We don’t sell or rent your personal information.
- We only send marketing emails if you ask to receive them, and you can unsubscribe at any time.
4. Who we share it with
Only with service providers that help us run the store, and only what they need: our hosting company, payment processor, shipping carriers and email provider. We may also disclose information when the law requires it or to protect our rights.
5. How long we keep it
Account information is kept while your account is open. Order and acknowledgement records are kept for as long as tax, accounting and legal rules require.
6. Security
We use encrypted connections, hashed passwords and limited administrator access. No system is perfectly secure, so please use a strong, unique password.
7. Your choices
You can view and update your details in My account. To request a copy of your data or ask us to delete it, contact us. Some records may need to be kept for legal reasons.
8. Cookies
We use cookies that the store needs to work: sign-in, cart, language and age confirmation. [Analytics or marketing cookies, if any, to be confirmed.]
9. Children
The Site is not for anyone under 21, and we don’t knowingly collect information from minors.
10. Changes and contact
We may update this policy and will post the new version here. Privacy questions: [contact email to be confirmed].